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cod to prepaid
Hi Sunil,

Thank you for writing in.

We understand that you would like to pay online for your 'Lenovo HW01 Plus Smart Band with PAI'.

We would like to let you know COD to POD payment option will now be available when the order status is between "Approved" to "Out for Delivery"

You will get the 'Pay now' option when the order status is between 'Approved' to 'Out for Delivery'

In case this option is available for your order, a payment link will be shared with you through an SMS once the product is shipped by the seller.

You will get a notification to change the payment mode from COD to prepaid/ or you will have a 'Paynow' option on web/ app under track your order page.

You will see a new button 'PAY NOW' on web/ App under 'Track your order' page as shown below only if all the above criterias are met:

Once you click on this button, a new page will open up with the list of payment options
You will have the option to select from Net banking, Credit Card, Debit Card to make the payment (EMI, EGV payment method will not be available)
Once the payment is successful, you will be redirected to 'Order Details' page with the new payment mode and appropriate message
Payment information will be sent to EKL and payment mode will be updated to prepaid, so that EKL will not ask you for payment at the time of delivery
If the payment is unsuccessful/ fails, you will see a failure message and can retry the payment after 30 mins

Hope this helps!
     
 
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