Notes
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-full recap
-tell the charges aab if there is one
-disclosure
(you'll received for email confimation shortly)
("please be reminded that rates and availabilities is not guaranteed and its always subject change unless it will be
ticketed")
("seats is subject to change depending to the airline")
("thank you, you will receive an email confirmation shortly but the ticket will be issued 30-60 minutes ")
Hi this is beah from egencia I recieve your call back request however I'm routed to voice mail just call us back whenever your free goodbye and have a great day
Hi this beah from egencia I'm calling behalf of our mutual customer about his flight credit status. It says that its suspended and held by the airline.
upon checking the united airline rules and restriction the airline will need to collect a 200 dollars because the cancellation was made in precovid time and to be used and extended the airline will asked for 200 dollars add collect
so right now you had two options its either We will use the first flight credit with a value of $408.92 but your company or you will pay for 100 dollars so that we can open the ticket status and use it or we can use the second flight credit with a value of $288.80 but still the airline will ask for add collect of 200 dollars so that we can use it and extend the ticket
hi hee chan this beah from egencia the last agent you spoke with. the call got disconnected due to not hearing any response in other line
1st break: 8:15 - 8:30
lunch: 11:00 - 12: 00
2nd break: 14:15 - 14:30
Stop calls:
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