Notes
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Action / Intention - Formal
I will find out ... for you.
I will investigate this matter.
We will contact you again shortly.
We'll get back to you soon.
Action / Intention - Informal
I'll find out if...
Asking for Information - Formal
Could you send me some information about ...
I would like to know ...
We are interested in finding out ...
We are interested in receiving ...
Asking for Information - Informal
Can you tell me something about ...
I'd like to know ...
Please tell me ...
Please send me ...
Attachments - Formal
Please find attached our price list.
I am sending you our offer in the attachment.
Attachments - Informal
I've attached our invoice.
The document you need is in the attachment.
Complimentary Close - Formal
I am looking forward to hearing from you soon.
Give my regards to ...
Yours sincerely
Complimentary Close - Informal
Looking forward to talking to you soon!
Best wishes to ...
Speak to you soon. / See you soon.
Bye for now
Final Comments - Formal
Thank you for your help.
Do not hesitate to contact us again ...
if you require further information.
Please feel free to contact me if you have any questions.
Final Comments - Informal
Thanks again for ...
Let me know if you need anything else.
Just give me a call if you have any questions.
Formal Reference to Previous Contact
Thank you for your email of 2 May.
Further to your last email, ...
I apologize for not getting back to you sooner.
Formal Salutation
Dear Mrs. Meyer, / Dear Ms. Meyer,
Dear Mr Meyer,
Giving Information - Formal
I am writing to let you know that ...
We are herewith able to confirm that ...
I am delighted to tell you that ...
We would like to inform you that ...
We regret to inform you that ....
Giving Information - Informal
Just a note to say ...
We can confirm that ...
Good news!
I'd like to let you know that ...
Unfortunately, ...
Informal Reference to Previous Contact
Thanks for your email.
Re / Regarding your email, ...
Sorry I haven't written back to you sooner.
Informal Salutation
Hello Mary,
Hi Mary,
Offering Help - Formal
Would you like me to investigate ...
I would be very happy to assist you at any time.
Let us know if you require further assistance.
Offering Help - Informal
Do you want me to check the figures?
Shall I look into it?
Let me know if you need more help.
Reason for Writing - Formal
I am writing in connection with ...
I am writing in regard to ...
In reply to your email, I am sending you ...
Your name was given to me by ...
We would like to point out that ...
Reason for Writing - Informal
Just a short note about ...
I'm writing about
Here's the report you wanted.
I got your name from ...
Please note that ...
Requests - Formal
I would be grateful if you could send me ...
I wonder if you could send me ...
Do you think I could have the report?
Thank you in advance for your help in this matter.
We appreciate your assistance.
Requests - Informal
Please could you ...
Could you ...?
Can I have ...?
I'd appreciate your help on this.
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