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The clients desired resolution: Cancel the night and get the refund
Did you call the hotel: What was the outcome: Yes I called and they told me that Expedia have to call them
Did you call AAS: What was the outcome: Yes I called and talked Gin and she called the hotel and got the approval
What else did you do to resolve the situation: na
What was the final outcome of the call: Refund one night for $62.72
Resolved or Escalate: RESOLVED
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