Notes

Hi, Greeting for the day! I am Komal. How can I help you today ?

How can I help you today regarding Snapdeal ?

Main kya help kar sakti hu aapki Snapdeal se sambandhit?

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May I know are you talking about this product?

Kya Main jaan sakti hoon ki aap is order ke baare mei baat kar rahe hain?
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May I know your concern?

Kindly elaborate your concern so I can assist you better.

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Apology

Maafi chaunga aapko pareshani hui,aapki shikayat maine apni team ko bhej di hai or hamari team aapko jald hi sampark karegi.

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Apology

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

Maafi chahugi aapse aapko preshani ka samana karna pda. Main aapko yakeen dilati hu ye aapka first and last bad experience hai Snapdeal ke saath. Hum yakeen dilate hai ki is tarah ki pareshani aapko dubara nahin

Aapse request hai please wait kar lijiye

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting Snapdeal. Have a nice day!

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Image Required

I would like to inform you that I am sharing a mail regarding images so please share product images/ Invoice copy/ Snapdeal Packaging of delivered product on the same mail which I'll send to you

Aapse btana chaugi ki main aapko images ke regarding mail kar rahi hu aapse request hai product images/ Invoice copy/ Snapdeal Packaging ki images same mail par hume reply mei send kar dijiye

Once our team received your product images after that our team will revet back to you within 24 to 48 hours.

Batana chahungi ki aap deliver product ki image or invoice copy share kar dijiye hamari mail Id [email protected] par, sath hi main aapko iske regarding mail kar rahi hoon.
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Cancellation in progress

I want to inform you that As I can check here your product status showing cancellation in progress. Once it will get cancel refund will be initiated in your bank account
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Replacement

I would like to inform you that as per your request we will provide you the replacement of this order.
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Delivery ASAP

I really apologies for the inconvenience caused do not worry we will try to delivered your product as soon as possible.
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Complain is already registered

As I can check your complain is already registered with us so I would request you to please wait for 24 to 48 hours our team will revert back to you.

Jaisa ki main check kar pa rahi hoon ki aapki complain hamaare paas already registered hai, aapse request karti hoon kripya 24 se 48 hours ka wait kijiye humari team aapse coordinate karegi.
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Escalated

Ma'am/ Sir, I Escalated you complain to our concern team. I would request you to please wait for 24 to 48 hours our team will revert back to you.

Aapko btana chahugi ki meine aapki complain humari team ko escalate kar di hai aapse request hai please 24 to 48 hours ka wait kar lijiye humari team aapse coordinate karegi.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this because you are our most valuable customer and your chat landed on me so now is my responsibility to help you. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.
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I would like to inform you that we will delivered the full packaging product you can remove the packaging after receiving order. and we will delivered the product only snapdeal packaging.
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Lockdown

I am your case manager assigned on the particular order and I will ensure the timely delivery of your product. As of now, Your order is in Transit and will reach on or before "Delivery Date" as promised. However as per current situation there is lockdown in some areas so the delivery of your product might get delayed.
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Place a new order

I would request you to please click on the below link and you can see all ******** product list. if you want so you can place the order as per you requirement.
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Tracking Details.

Main aapko aapke product ki tracking details share kar deti hu aap tracking details se apna order ka status track kar sakte hai.

I'll share with you the tracking details of your product, you can track the status of your order with the tracking details.
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Asking for details

Sir, As I can check on this mobile number there is last order on 19 Mar, 2020. I would request you to please share Order/Suborder ID's
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I would like to inform you that once your order is confirm so no changes can we made.

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If you have screenshot of that page where mention the item is returnable I would request you to please share with us on our Mail ID [email protected]
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Unprofessional language ki wjha se aapki chat close ki ja rhai hai. chat karne ke liye dhanwad. Aapka din shubh rahe.
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Yes Sir, Today your product is out for delivery you will shortly receive a call from courier team. after the call courier boy will delivered your product.
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­delivery boy refuses to delivered product at customer's address.
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Maafi chahugi aapse aapko preshani ka samana karna pda. Aapko btana chahugi ki aapka product out for delivery hai aap nishchint rahiye aapka product aapko delivery address par hi delivered kiya jaayege.

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customer want to cancel the order because
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Cancellation

Is there is any family member or friend is available at your address who can accept the delivery at behalf of you ?

Kya aapke address par family ka koi member ya koi friend available hai jo aapke side se product delivery le sake?

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We understand that you are not happy with your recent purchase with us and you wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request
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Closing

For Snapdeal related queries, feel free to reply us, we assure that we will assist you better. Thank you for contacting us! Have a good day!

For any further information you can feel free to contact us again. Thank you for chatting with us. Thanks for giving your valuable time. Stay safe and have a good day!
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Apki requirement ke anusaar yeh Snapdeal ke best selling product mei se ek hai aasha karte hain apko pasand aayega:

Humari team ki side se aapko call kiya gaya tha but aapka number na lagne ki wjha se baat nahi ho paayi humari team ne aapko mail bhi kiya hai aapse request hai mail par aap alternate number share kar dijiye aapna

Ham aapase request karate hain ki aap hamen apana product Campus First Navy Running Shoes bhejen jise aap vaapas karana chaahate hain. Aapko batana chahugi aapka product nahi pickup kiya ja sakata kyonki aapaka address reverse pickup ke lie serviceable nahi hai kirpaya ise next 5 dinon ke andar kisee bhee nation courier ke through hume bheje . krpaya pikcup ke lie aapako bheje gaye mail ko check kare aur aapse request hai ki aap return form downlaod karen aur ise apane return pickup par paste kare.
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I would like to inform you that we delivered the same product which you ordered. We are not able to raised you return request.

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As I can check here is showing this product is delivered to you address I really apologize that you have faced the problem. If you not received the product I would request you to please reorder this order.


aapne mail kar diya hai to please wait akr lijiye uske regardinag humari team aapse coordinate akregi


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Jaisa ki main check kar pa rahi hu abhi tak hume aapki bank details recevied nahi hui hai aapko btana chahugi humari team ki side se mail bhi kiya gaya hai aapko bank details ke liye aapse request hai same par reply mei hume bank details share kar dijiye humari email id hai [email protected] jaise hi mail recevid hoga humari team aapse jald se jald coordinate karegi.

Please accept our sincere apology for the inconvenience, we would like to inform you that pickup executive is out for pickup, your pickup of the order will done at the earliest. If you require any further assistance, feel free to reply to this email. We’d be glad to help you.