Notes

https://www.sngdc.ccms.teleperformance.com/ singh.8299 yest8lquep yest8lquep
https://insight.intelenetglobal.com/


https://sso.tatasky.com/oam/server/obrareq.cgi?encquery%3DJB5tJwMqr0eYBQdIntgVYS%2FLCAcw%2BEJA2hjo8JkJdC0gDFt6mNCdMEI%2B3BLHE2ah2KQwvlLF53HpT2NhhPqV7681fXz6Ov%2BbGAUHeSf4ASXSuTph%2BuCFevqhmmlR6jSkKwiVmoceTRnSv50lzDgiKWH5Ex8J9XdccIjkZJ1h9HaGJOgAPsJN%2FpnOt5MvXKRIV4FJcqvBd096IdE%2FU4IEZkKq0l2HzCnhq3%2Ba%2Fya9RMkWkCTZJUoXGxHDOxWh5rauY1%2FggRvRLhoPb9uMm4nD0OH0ZwPKc71OtTyhpAis576vcwKm30A5wMGo97LamMcAg%2BnUnzAmH8yMHgKm%2B6fTNCLLfbdScuJfC2r%2BmfrS93g%3D%20agentid%3DOAM11gWG%20ver%3D1%20crmethod%3D2 siebel domain

new genesys link:
10.30.0.53/Tatsky_Inbound_WDE/pubish.htm

old genesys link:http://10.20.0.53/TataskyINBTST/publish.htm

vpn link: moh.teleperformancedibs.com/TATASKY-SSL

pulse link : https://pulse.tatasky.com/dashboard

call recording

http://10.20.0.84/callrec/index.jsp
IGSM420253
Tatasky@123


harish sir
igsm422956
Rooot@2020

For the ip address: 10.68.152.100 3128
8851944939
And than add all below....

10.10.8.*;10.10.3.*;10.63.*;*sso.tatasky*;*ithelpdesk.tatasky*;*ice.tatasky*;*crm.prod.tatasky.*;10.20.0.*;10.30.*.*;10.1.18.140;10.1.17.*;10.20.6.69;10.15.19.44;10.20.0.53;10.30.0.53;10.68.2.*;10.200.138.36;10.200.140.58;*DC1TPtool*;*idmgmt.tatasky*;10.1.61.*;10.15.119.*;*mycrm.tatasky.com*;*SCCM*

And all
[28/03, 3:46 pm] Harish Sir: I’d:- tsuser1
[28/03, 3:46 pm] Harish Sir: https://14.140.203.250/TATASKYMOH-SSL
[28/03, 3:46 pm] Harish Sir: Password:- Welcome@123456


10.1.*.*;10.64.*.*;10.20.*.*;10.30.*.*;10.15.*. rajit

Sony Max2 338

1800 208 6633

10.1.*.*;10.64.*.*;10.20.*.*;10.30.*.*;10.15.*.*;sso.tatasky.com;mycrmsso.tatasky.com jaspreet

10.20.0.53/TataskyINBTST/publish.htm

1800 267 6771

[email protected]

1135583340 fom call logs

18002086633 whats app
18002086633

1219685813 call back
**************************************************
1251997241 1.31
1092776200 1.32
1150809083 1.35
1211945033 5.00


------------------------------------------------------------
NDS TAKEN

Service request number:23Q2YWTJ

Subscriber name: Tarlochan Singh

Subscriber ID:1156048355

Number tried/dialed :8699475018,9872526374,9815782504

Number Spoken on :9872526374,9815782504

Primary query & resolution:Error message on TV

DESCRIPTION:sub said issue has been resolved hence sr closed

secondary:pitched fom sub declined

Nitin
IGSM485437

NDS TAKEN

Service request number:23RD4K3J

Subscriber name: Venkatesh .

Subscriber ID:1353484395

Number tried/dialed :9972119399

Number Spoken on :na

Primary query & resolution:tata sky binge

DESCRIPTION:Sub wanted to drop binge , inactive already done recovery wo raised ,info shared on mail hence sr closed

secondary:na

Nitin
IGSM485437.


Service Request No.:23RD4K3J

Hello Mr. Venkatesh,



This is in reference to your complaint about the technician visit. Your Tata Sky service visit for recovery of binge device has been assigned. Due to the current COVID-19 situation, all field moments are restricted, we will try to reach you as soon as possible. Be assured, this request won't have any viewing impact, at the moment you could use any of our self-care platforms, such as Tata sky mobile app, our website www.mytatasy.com or whats app.





Here is a little piece of information on Tata Sky that will come handy.



Do you know that the Tata Sky remote can do wonders? The ‘Help' button on your Tata Sky remote can get you information about channels packs, HD/Multi TV, Tata Sky Mobile, Recharge, Service info, and helpline details.


Please find below the details of your account, as available in our records :
Name: Venkatesh .
Address:77/12 muneshwara layout srigandhanagar,Hegganahalli Bangalore,560091
RMN:9972119399
Email Address: [email protected]

To update your registered mobile number or email address, please login to our website and click on ‘Profile’ tab

https://www.mytatasky.com/web/portal/accountdetails

Have a Jingalala day!
Nitin
Tata Sky Customer Care
tatasky.com / [email protected]
Chat with Us on FB messenger : https://www.facebook.com/messages/t/tatasky



Service Request No.:23RJNF2G

Hello Mr. Sadana,

This is in reference to your mail about the recharge that you had done in your tata sky account.

We are sorry for any inconvenience caused and happy to know that you have got your refund back.

Your account balance available as on 25/05/2020 is Rs.62.06 You need to renew it by 27/05/2020. Renewing your account is easy. Click here to recharge: https://www.mytatasky.com/web/portal/emailcampaign *The mentioned facility is valid for the current offer, and may be revised by the company in any future date.


Please find below the details of your account, as available in our records :

Name:Mr. sanjay kumar
Address:staaf quarter no d4 kendriya vidyalaya no3,residence complex narayana ring road delhi,110028
RMN: 9868637352
Email Address: [email protected]

To update your registered mobile number or email address, please login to our website and click on ‘Profile’ tab

https://www.mytatasky.com/web/portal/accountdetails

Thanks!
Nitin
Tata Sky Customer Care
tatasky.com / [email protected]
Chat with Us on FB messenger : https://www.facebook.com/messages/t/tatasky

--------------------------------------------------------------
[email protected]
[email protected] ; [email protected]

Hi team,

wrong due date

Service request number:238UZZM9
Account Name:Mammohan Tandan
subscriber id:1099082750

digicard:000132888223
digicomp:031475996349
digicomp mfg number:413330202321
tsk serial number:200007088386

Issue:Subscriber is getting wrong due date showing on tv scren trouble shooting done issue not resolved.

Please revert back in priority

IGSM485437
Nitin

41
Package name:Hindi Basic TS Aug19 Pack
channel name: star gold
zee cinema
sony max
zee bollywood

Service Request No.:23QPYDF2

Hello Mr. Singh,

This is in reference to your email regarding your complaint. We tried to call you on your registered mobile number 9821420932 but we couldn't reach you. We need to get some clarifications from you to provide our best service. We request you to please provide us with an alternate contact number so that we can get in touch with you. You may send us details of alternate contact numbers either through tatasky.com or mail us at [email protected].<

Please find below the details of your account, as available in our records :
Name: Mr. Amrik singh
Address:S1/90,old mahaveer nagar,110018
RMN:9821420932
Email Address: [email protected]

To update your registered mobile number or email address, please login to our website and click on ‘Profile’ tab

https://www.mytatasky.com/web/portal/accountdetails

Thanks!
Nitin
Tata Sky Customer Care
tatasky.com / [email protected]
Chat with Us on FB messenger : https://www.facebook.com/messages/t/tatasky

NDS TAKEN

Service request number:23QPYDF2

Subscriber name: Amrik singh

Subscriber ID:1211945033

Number tried/dialed :9821420932,9971907038

Number Spoken on :na

Primary query & resolution:visit charges

DESCRIPTION:unreachable mail has been sent hence sr closed

secondary:na

Nitin
IGSM485437


landmark:omni hospital,ysr
amn:955016090

De-Installation
charges informed


Service Request No.:23SUKCMV

Hello Mr. Thakur ,



This is in reference to your complaint about the technician visit. Your Tata Sky service visit has been assigned. Due to the current COVID-19 situation and Amphan cyclone, all field moments are restricted, we will try to reach you as soon as possible. Be assured, this request won't have any viewing impact, at the moment you could use any of our self-care platforms, such as Tata sky mobile app, our website www.mytatasy.com or whats app.





Here is a little piece of information on Tata Sky that will come handy.



Do you know that the Tata Sky remote can do wonders? The ‘Help' button on your Tata Sky remote can get you information about channels packs, HD/Multi TV, Tata Sky Mobile, Recharge, Service info, and helpline details.


Please find below the details of your account, as available in our records :
Name: Mr. Varun Thakur
Address:601 sanchaar minar,4 new alipur,West Bengal,700027
RMN:9434752220
Email Address: [email protected]

To update your registered mobile number or email address, please login to our website and click on ‘Profile’ tab

https://www.mytatasky.com/web/portal/accountdetails

Have a Jingalala day!
Nitin
Tata Sky Customer Care
tatasky.com / [email protected]
Chat with Us on FB messenger : https://www.facebook.com/messages/t/tatasky