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Thank you for taking your precious time to write to us. We completely understand that you are facing an issue with your product 'Realme 6 (Comet Blue, 64 GB)' with the order ID 'OD118587300022025000'.
We are extremely sorry to hear from you and this is not something we would want you to go through.
We would like to let you know that due to the current nationwide lockdown, we are operating with reduced staffing.
Please note that it may take longer than usual to respond to your issue.
We are committed to supporting the government’s decision and will continue to work hard to serve our customers during these difficult times.
Although the option to call us is not available during this period, you can track updates on your request here: {link to 'My Orders' page}
Rest assured, as your order is our priority, we are working hard to help you with your request as soon as possible.
Your safety comes first for us and here's what we're doing as a part of preventive measures versus COVID-19: http://bit.ly/fksms0316
If there's anything else we can help you with, please let us know by visiting our Advice kernel: https://www.flipkart.com/helpcentre
We would like to thank you for your continued support and trust.
We would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly. Thank you for choosing Flipkart.
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