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Hi xx,

Thanks for writing in.

We understand that you've received damaged order 'xxxxxxxxxxxxxxxx' for 'xxxxxxxxxxxxxxxxxxxxxxxx'.

We’d like to let you know that your request for a xxxxxxxxxxxxxxxxx of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to you with the product being intact.

In case, you're in disagreement with the seller's decision, please share the below details so we can look into this further and reach you.

1. Proof of Identity (Scanned copy of any one of the following). Please ensure the details on the ID card are same as on your Flipkart [account/order]:
o Driver's license,
o Aadhaar card,
o Pan Card,
o Passport,
o Voter's Identity card
2. Current active phone number
3. Current address
4. Preferred time of the day when you are available to meet

If there’s anything else we can help you with, please let us know by visiting our help centre: https://www.flipkart.com/helpcentre

Hope you'll understand.


Thanks for choosing Flipkart.
     
 
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