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Hi,
Thanks for writing in.
We are writing to our previous email and would like to let you know that we tried to get in touch with you on '' and '' to talk to you about your concern but could not reach you.
We understand your concern that you want to return your ''.
We request you to write back to us with the exact issue you are facing with the product that you want to return.
Please write back to us within 72 hours so that we can assist you further. While replying to the email, please ensure that the subject line is not edited.
Hope to hear from you soon.
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