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Thank you for writing in and being a valuable Flipkart Plus member.
We understand your concern that you haven't received the refund for your order 'OD116678774226938000'.
This isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We’d like to assure you that the Cancellations and Returns policy does not depend on the mode of payment you choose.
You will get a complete refund or a replacement depending on the cancellations/returns policy for the product even if you've placed your order through the ‘Flipkart Pay Later’ option.
Since the total amount due has not been calculated yet, the amount will be added back to your ‘Flipkart Pay Later’ monthly credit on the same working day if you haven’t paid already.
To track the status of your return request, visit the 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN
Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you.
We would like to thank you for your understanding.
Shahnaz, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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