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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on +917592940595 and 9372364937,7592940565 to talk to you about your concern but could not reach you.
Since we didn’t want to keep you waiting, we’re responding through this email.
We understand your concern that you confirmed us the cancellation of the order 'OD115130140890041000' for the product 'Redmi Note 7 (Ruby Red, 64 GB)' and 'Complete Mobile Protection 1 Year by Flipkart Protect'.
We are sorry for the trouble you had to go through.
We would like to let you know that you have not provided the exact product name that you want to cancel, Hence the seller is unable to fulfill your request.
If you want to cancel the product 'Knotyy Tempered Glass Guard for Mi Redmi Note 7'. You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.
Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.
However we looked your order and fount that the seller has refunded Rs.3389/- to the Phonepe UPI and Rs.8610/- and Rs. 399/- to the gift card section of the flipkart wallet April 05, 2019 and the amounts will be will be credited to your Phonepe UPI and the gift card section of the flipkart wallet by April 08, 2019.
The refund reference number for the phonepe UPI refund is P1904051221052312926552.If you do not receive the refund by this time, you can contact to the phonepe.
Here is the details of the phonepe:
[email protected] and 01246789345
You can also check the balance here: http://fkrt.it/bqrfRzNN
For the refund on gift card section of the flipkart wallet you can check the balance you can check the balance and validity of your Gift Cards here: http://fkrt.it/bqrfRzNN. If you do not get the refund upto this time please get back to us.
For further query feel free to get back to us, we will be happy to help you.
Hope this help.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address. We'll be happy to know from you.
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