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Thanks for writing in.
We understand your concern about the EMI payment of the order 'OD113609472058174000' for the product 'REALME C1 (MIRROR BLACK, 16 GB)'.
We are sorry for the trouble you had to go through.
We would like to let you know that the bill gets generated on the 1st day of next month and payment due will be on 15th of every month and SMS/ Email/ App notification will be sent. You can check the Detailed bill can be found under ‘Cardless Credit ’ section under 'My Account'.
You can clear the dues using either a Debit Card or Internet Banking (Credit card and other modes of payment will be unavailable to make the payment). And, you've access to view the pending and the completed EMI on the app (click on 'EMI details' under the 'Cardless Credit' tab).
If there's anything we could do for you, please let us know and we'll be happy to help.
Hope this helps.
Hope we've been able to resolve your concern. A short survey that won't take more than two minutes of your time has been sent to your registered email address and please spare a few minutes to respond to the feedback survey. We'll be happy to hear from you.
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