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Thanks for writing in.
We understand your concern about the want to know pay through card.
We would like to let you know that for orders placed using the exchange option and the 'Smart Pickup' check fails, usually the pickup will be rejected and the order will be cancelled.
However, with Detach option, if the 'Smart pickup' check fails, customers will still be able to exchange their product by paying the exchange value by cash or through Debit/ Credit card (if POS machine is available with the Wishmaster). The pickup charges will be waived off for 'Detach'
Conversion of Cash on Delivery (CoD) transactions to Prepaid from Self-Serve (Pay Now) option has been discontinued
Customers can still convert the Cash on Delivery (CoD) transaction to prepaid using PhonePe payment option via payment link in the Out for delivery SMS from Ekart.
Once the Cash on Delivery orders have been marked as 'Out for Delivery', eligible customers can pay using PhonePe payment option via the payment link in the Out for delivery SMS from Ekart.
The payment link would remain active until the time of delivery.
Once the payment is successfully made, the payment will start reflecting as 'Prepaid' in Wishmasters device You will get an OTP for the transaction which needs to be shared with the Wishmaster for payment confirmation.
If you have any further query please right back to us.
Hope this help!
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